We’ve had a busy couple of weeks recently, in particular getting our new properties ready to have their first inspections. I am very pleased to report that both Riverside View and Derwent Cottage passed their first inspections with Cumbria Tourism and have both been Quality Assessed. Once again we were praised for the high standard of cleanliness and equipment provided and the little touches which we think are very important – the flowers, newspaper, milk, soap, biscuits etc. Not to forget Howrahs Court, which passed again (we’ve lost count of the number of years on the trot now)!
Thank you to all of our wonderful guests who take the time to provide feedback in the visitors books – this all helps to show the inspectors that we maintain our standards throughout the year and respond to any feedback that we get. We are always happy to hear from guests, especially with good ideas about what we can do to improve your stay in our accommodation.
A few things we’ve done recently include a new hob at Latrigg View, providing shaver adaptors in Derwent Cottage and Riverside View, and all new lighting and bedding in Riverside View. In addition, the owners installed a dressing table in the twin room at Riverside View last week.
Keep your eyes on the website for more improvements to come in the new year, starting with a full new bathroom at Lilac Cottage in January.