Update: 20th April 2020
We took the decision over the weekend to extend the closure of our holiday homes in Keswick until the end of June. If you have a booking with us up to this time, you will have received an email by now. Its tough for everyone but we are so looking forward to welcoming you back when it is safe to travel.
Here is how we have responded so far to the unprecedented challenges that the Covid-19 outbreak has laid down for us all.
We took the decision last weekend to close all of our properties in Keswick until at least the 4th June. We felt that it was incumbent on us to support the government’s advice regarding non-essential travel and social distancing and do what we could to protect our local community from being exposed. Cumbria has one of the highest incident rates outside of London.
Of course, we are all now in ‘lockdown’ and visitors have been requested to isolate themselves in their own primary homes and not travel to the Lake District. We are monitoring the situation closely in order to make decisions about bookings in place with us that are due to start beyond the 4th of June. If you have a booking with us during June then we will make contact once we have a clearer understanding of the situation.
Where we have cancelled bookings, we are offering guests the opportunity to reschedule their booking, or we are providing a refund of monies paid. If you have a booking for later in the year that you are concerned about, then please do get in touch, but bear with us if we don’t reply immediately, it has been an exceptionally busy time.
I sincerely hope that the current situation will improve quickly and that you will soon be able to visit Keswick again. When its safe to travel, we will welcome you back with open arms.
We will also have our newest properties, Fellview and Catbells in Hewetson Court, available for you to book.
For now, stay safe and well and hope to see you again before too long. In the meantime, check out our Facebook page for beautiful pictures of the Lakes